Refunds

DRAFT. NEEDS PHILLIP'S REVIEW AND APPROVAL BEFORE LAUNCH. Every term below is a proposal, not a decision. Not legal advice.

Last updated: [TBD]

This policy covers digital editions sold on pgr-publishing.com by PGR Publishing, operated by [TBD legal entity name], [TBD address], [TBD state]. Print editions bought on Amazon follow Amazon's return policy.

Proposed terms (for Phillip to decide)

• Window: you may request a refund within [TBD, proposed 14] days of purchase. [PHILLIP TO DECIDE]
• Condition: [PHILLIP TO DECIDE: for example, only if you have read no more than the free preview plus a small number of pages, or no condition].
• Technical problems: if you cannot read the title because of a problem on our side that we cannot fix, we will refund you. [PHILLIP TO CONFIRM]
• Duplicate purchases: refunded on request.
• No refund where access was revoked for sharing or breaking the Terms. [PHILLIP TO CONFIRM]

How to ask

Email [TBD support email] with your order number (it starts with "PGR-").

What happens after a refund

Refunds go back to the original payment method through Stripe. Your access to the refunded title ends as soon as the refund is processed.

Your legal rights

Nothing here limits rights you have under consumer law where you live. [TBD: counsel to confirm wording, especially for EU/UK buyers of digital content.]